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Privacy Policy


Last Updated: July 2025


Welcome to the Close Care app. We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and share your information when you use the app.


Information We Collect :


Full Name

Mobile Number

Age (optional)

Weight (optional)

Blood Type (optional)

Geographic Location ( to identify the nearest service provider)

Your ratings and reviews of centers and services

Payment data (when using the in-app payment gateway)


For Healthcare Centers and Service Providers : 


Full Name

Mobile Number

National ID or Commercial Registration Number

Professional Classification (for service providers)

Name of the Facility, Health Center, or Service Provider

CPR Certification (for service providers)


How We Use Your Data : 


To provide the appropriate service based on your location and health data

To customize offers and services for you

To improve user experience and the quality of service providers

To securely process payments

To comply with legal and regulatory requirements


Data Sharing : 


We do not sell or rent your data to any third party. We may share your data only with

Authorized service providers within the app

Digital payment gateways to process transactions

Official authorities if required by law


Security :


We use modern technologies to protect your information. However, complete 100 percent security cannot be guaranteed in an online environment.


Your Rights : 


You can request to delete your account and data by contacting us at closecare@closecare.com.sa

You can modify your data at any time via the app


Updates :


We may update this policy from time to time. You will be notified via the app