Privacy Policy
Last Updated: July 2025
Welcome to the Close Care app. We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and share your information when you use the app.
Information We Collect :
Full Name
Mobile Number
Age (optional)
Weight (optional)
Blood Type (optional)
Geographic Location ( to identify the nearest service provider)
Your ratings and reviews of centers and services
Payment data (when using the in-app payment gateway)
For Healthcare Centers and Service Providers :
Full Name
Mobile Number
National ID or Commercial Registration Number
Professional Classification (for service providers)
Name of the Facility, Health Center, or Service Provider
CPR Certification (for service providers)
How We Use Your Data :
To provide the appropriate service based on your location and health data
To customize offers and services for you
To improve user experience and the quality of service providers
To securely process payments
To comply with legal and regulatory requirements
Data Sharing :
We do not sell or rent your data to any third party. We may share your data only with
Authorized service providers within the app
Digital payment gateways to process transactions
Official authorities if required by law
Security :
We use modern technologies to protect your information. However, complete 100 percent security cannot be guaranteed in an online environment.
Your Rights :
You can request to delete your account and data by contacting us at closecare@closecare.com.sa
You can modify your data at any time via the app
Updates :
We may update this policy from time to time. You will be notified via the app